Frequently Asked Questions

How old is the company?

The company states that it was founded in 2012. Two experience figures appear in different places and are not merged: the company describes 14 years of manufacturing experience, while its marketplace storefront is marked 13 years. Founded 2012 is the figure on which the company's description and the marketplace listing agree.

How many countries does the company export to?

Three different statements appear, and they are not merged into one number: the company's homepage and About page describe 120+ exporting countries; another sentence on the About page describes sales to more than 50 countries; a marketplace listing describes 60+ countries across Europe, North America and Asia. All three are the company's or the listing's own statements, not independently verified facts.

How long does delivery take?

Delivery figures differ by source and are not merged: a marketplace listing describes delivery within 15 working days, while the EL950 and CL300 detail pages list Delivery 7 Days. Confirm the lead time for your item and quantity in writing before payment.

What voltage do the machines use?

Most detail pages list 110V/220V at 50-60Hz. The FC300 is the exception: its detail page text lists 110V/220V at 50Hz/60Hz, while its datasheet lists 230-240V at 50-60Hz. For the FC300, voltage configuration is to be confirmed at inquiry.

What is the EL950 pulse width?

The EL950 detail page lists 350ps. The homepage lists three ranges (300-500ps, 500-550ps, 500-700ps). The detail page value of 350ps is used on this site, with the homepage difference noted on the EL950 detail page.

How many handles does the FE60 have?

The FE60 detail page describes four EMS body handles plus one EMS chair, a 4+1 structure. The homepage recommendation lists Max 5 Handles. The detail page structure is used on this site, with that difference noted; confirm the handle count you need at inquiry.

Are the certificates verified?

No certificate on this site is presented as independently verified. Certificates and registration numbers are quoted from the company's certifications page with that attribution, and the certifications page gives the full list. For anything else, the answer is: certificates available upon request. A certificate category that appears only in a marketplace listing is not presented as a certification on this site.

Who can I contact?

Telephone: +86 13313061061. Email: [email protected]. Address: D2510, Victoria Building, Beijing, China. No contact person's name has been published, so none is given.

Related pages: Certifications · Request a Quote · Contact